Product FAQs
Product FAQs
Yes — every item we offer is meticulously handcrafted by master artisans in Damascus and across the Middle East. Our products use authentic materials such as walnut wood, mother-of-pearl, abalone, and hand-forged copper, ensuring each piece carries genuine cultural and artistic value.
Yes — because each piece is made by hand, small variations in color, pattern, or texture are a hallmark of authenticity. These natural differences make every item unique and add to its character and collectible value.
Most of our products simply require gentle care:
- Wood & Inlay: Wipe with a soft, dry cloth; avoid harsh chemicals.
- Copper: Polish occasionally with a non-abrasive copper cleaner to maintain shine, or let it develop a natural patina for a vintage look.
- Painted Pieces: Dust lightly and keep out of direct sunlight to preserve colors.
Yes — we ship worldwide. Each product is carefully packed to protect delicate inlay and copper finishes during transit. Estimated shipping times and rates are calculated at checkout. For bulk or hospitality orders, please contact our support team for custom shipping arrangements.